Todd Snyder
Jose Huayta is an accomplished Customer Experience Manager at Todd Snyder since March 2021, previously serving as E-commerce Project Manager for Latin America & Europe at Madison Performance Group, where regional discounts were increased by 15% through effective vendor negotiations. Prior experience includes working as a Customer Care Escalation Support Specialist for North America at YOOX NET-A-PORTER GROUP, where Jose managed pre-orders and conducted training sessions for partners. As Gucci Account Supervisor at Approche Sur Mesure, Jose initiated a comprehensive E-commerce customer care procedure for North America. Earlier, Jose was a Showroom Sales Assistant at The Globe Showroom, ensuring positive client experiences. Educational qualifications include a Bachelor of Science in Textiles and Apparel Industry from Queens College and a study abroad program in Fabric Styling at the Fashion Institute of Technology in Italy. Additionally, a Business Minor in Business Administration and Liberal Arts was obtained from Queens College.