Patrick Castillo is an Information Technology professional currently serving as an Information Technology Help Desk Administrator at Tokai Carbon CB since October 2022, where responsibilities include leading Help Desk support for 500 users across multiple locations and managing hardware replacement processes. Previously, Patrick held the position of Information Technology Support Team Lead for the 1st Armored Division from May 2017 to September 2022, effectively managing IT infrastructure for 200 users during the COVID-19 pandemic and providing extensive support for Windows environments. Additionally, experience as an Information Technology Specialist involved troubleshooting for over 500 users. Patrick is pursuing a Bachelor of Science in Computer Science at Western Governors University, expected to be completed between June 2024 and November 2026.
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