Jason S. has extensive experience in customer success and support roles, most recently serving as a Senior Merchant Success Manager at Toki since April 2024. Prior to this position, Jason worked at Shop Circle as both a Customer Enablement Specialist and Onboarding Specialist from August 2022 to April 2024. Jason's career at Shopify spanned four years, where various roles included Operations and Support Workflow Specialist, Fulfillment Network Specialist, Customer Support Advisor, and Application Review Specialist, focusing on improving merchant experiences and operational efficiency. Earlier experience includes positions at Bell and WIND Mobile as an Assistant Manager, where responsibilities included client prospecting and sales solutions. Jason began a career in social services at the Ontario Ministry of Children, Community and Social Services as a Student Youth Probation Officer. Educational background includes a Bachelor's degree in Criminal Justice and Social Science from Humber College.
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