Geraldine Sprockel

Geraldine Sprockel is an experienced professional in customer success and account management, currently serving as Head of Customer Success at Tonder since May 2023. Prior to this role, Geraldine held various positions including Manager of Customer Success at Retrypay, where the focus was on fostering customer loyalty in the eCommerce sector, and Sales Account Manager at Siigo, where responsibilities included identifying business opportunities. Geraldine also contributed to the opening of a physical store as Administrative Director at Sprockel’s Joyeros and managed e-commerce processes at TU PAGO. As a Key Account Manager at Epayco, expertise in online payment solutions was developed. Geraldine's prior experience includes data qualification at HP. Educational qualifications include a Master of Business Administration from Universidad Isabel I and ENEB, along with a degree in Social Communication from Fundación Universitaria Luis Amigo.