BK

Barry van der Knaap

Customer Succes Manager at TOPdesk

Barry van der Knaap has a diverse work experience spanning several industries. Barry started their career in 2006 as a Stagiair at BAM Utiliteitsbouw, where they stayed until February 2007. From September 2007 to February 2008, Barry worked as a Stagiair at Kokon Architectuur & Stedenbouw. Barry then joined CruiseClub Nederland BV as a Marketing Medewerker from September 2011 to October 2012. Barry's next role was at Red Flying Fish, where they conducted an Afstudeeronderzoek from January 2013 to July 2013.

In August 2013, Barry joined De Wilgenlei as Sales & strategie, responsible for developing a long-term commercial strategy and selling plants to customers across Europe, including tuincentra, bouwmarkten, and supermarkten. Barry held this role until December 2022. Currently, Barry is working at TOPdesk, starting in January 2023 as a Customer Success Manager, primarily focused on the education sector. In this role, they serve as the main point of contact for clients, evaluates the use of the company's tool within organizations, and takes steps to improve service delivery.

Barry van der Knaap's education history begins in 2004 when they enrolled in the field of architecture at Bouwkunde. Barry completed their studies in this field in 2008. In the following year, from 2008 to 2009, Barry pursued their education at Technische bedrijfskunfe; however, the specific degree and field of study during this time are unknown. Finally, from 2009 to 2013, Barry attended Rotterdam University of Applied Sciences, earning a Bachelor's degree in Communication.

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Timeline

  • Customer Succes Manager

    January, 2023 - present