Beatriz Marques

Beatriz Marques currently works as a Customer Experience Analyst & Customer Marketing at TOPdesk, handling tasks such as creating personalized content, conducting research, updating the client database, and planning customer events. Prior to their current role, Beatriz worked as a Lead Generation Analyst, focusing on outbound lead prospecting. Before that, Beatriz was an Operadora de Atendimento Jr. at SulAmérica, providing customer service and support for various clients. Beatriz also served as an Aprendiz, managing contract triage and assisting with operational tasks. Beatriz is currently pursuing a Tecnólogo degree in Gestão Comercial at Faculdade de Tecnologia de São Paulo - FATEC-SP.