Marttin Stuart Nielsen

Marttin Stuart Nielsen has a diverse work experience spanning several companies and roles. Marttin Stuart'smost recent position is as a Customer Success Manager at TOPdesk, where they started in August 2022. Prior to this, they co-founded and served as a co-founder/læremester at SERVICEFORBEDRING.DK starting in August 2021.

Before that, Nielsen worked as a CX and data specialist at Touch Call Recording - as a service from September 2018 to July 2021, where they were responsible for various tasks such as e-learning training, onsite training, and customer journey mapping. During their time there, they developed and implemented a comprehensive e-learning program, improved communication skills through training, and facilitated successful customer journey mapping.

From December 2016 to August 2018, Nielsen was a Customer Relationship Specialist at Westergaard A/S, where they created significant improvements in customer satisfaction through customized training programs. Marttin Stuart also enhanced communication skills and teamwork among employees, resulting in improved customer satisfaction and performance.

Furthermore, Nielsen worked as a Teamchef at CBB Mobil A/S from January 2016 to November 2016, where they led a backoffice and support team and implemented process documentation and improvements. Additionally, they served as a Driftsleder, Kundecenter at TAXA 4x35 from March 2011 to February 2015, overseeing a 24/7 customer center with personnel management responsibilities.

Earlier in their career, Nielsen worked as an Informations- og personelassistent at Hjemmeværnet from March 2009 to December 2010, managing activities, coordinating projects, and improving the onboarding process for new members. Marttin Stuart also served as a Projektleder at Danske Ølentusiaster from April 2007 to December 2008, where they led a team in organizing a large-scale beer festival.

Nielsen started their career at Telia Danmark in February 2002, holding various roles including Product Manager, Business Development and Projektleder, where they were involved in product development, project management, and customer service.

Marttin Stuart later joined Orange Danmark in December 2000 as a Manager, responsible for the billing service and debt collection department. In this role, they managed a team of 35 employees and contributed to project launches.

Overall, Marttin Stuart Nielsen has gained extensive experience in customer success management, training and development, project management, and leadership throughout their career.

Marttin Stuart Nielsen attended Aalborg Katedralskole from 1983 to 1986. No degree or field of study information is provided.