Benedicto Jr. Aban

Benedicto Jr. Aban is an experienced professional with a diverse background in client services and technical support. Currently a Call Center Agent in Client Care at Toronto Community Housing since August 2023, Benedicto previously held the role of Account/Customer Success Manager at Ubiquity, where responsibilities included managing client accounts and ensuring effective execution of deliverables. Prior experience at Concentrix spanned over 15 years, including positions as Operations Manager in Service Delivery, Deputy Manager, and Team Leader, emphasizing leadership and performance management. Benedicto began a career in technical support, progressing through roles such as Technical Support Engineer, Senior Product Support Specialist II, and Product Support Specialist, demonstrating a strong foundation in networking and connectivity solutions. Education includes a Bachelor of Science in Business Administration from Capitol University and a Diploma in Computer and Electronics Technology from Christ the King College.