Evelyn Page

Evelyn Page is an experienced leader in customer care operations, currently serving as the Director of Customer Care Operations at Toronto Hydro since September 2008. In this role, Evelyn oversees the strategic direction of customer operations, including the Customer Contact Centre, billing, payments, collections, and operational compliance. Previous positions at Toronto Hydro include General Manager of Customer Care and Revenue Services, where oversight was given to a team of 250, and Director of Accounts Receivable, managing billing for 780,000 customers with a focus on collections and regulatory compliance. Prior to Toronto Hydro, Evelyn held various managerial roles at Pizza Pizza Limited, directing a large customer contact center team and managing strategic planning, supplier negotiations, and human resources. Evelyn holds a Certificate in Mini MBA from the Schulich School of Business at York University and an Honours Bachelor of Business Administration from Wilfrid Laurier University.