Suzanne Gayle possesses diverse experience in passenger services and organizational development, with a current role as Manager, Passenger Services at Greater Toronto Airports Authority and Manager, Volunteer Program. Previous roles include Organizational Development Specialist (Contract) at World Vision Canada and Instructional Designer at Roevin Technical People and Mabe Canada Inc. Additionally, Suzanne served as Senior Learning Designer (Contract) at TrainingFolks - Canadian Imperial Bank of Commerce. Educational qualifications include a BASc in Consumer Studies with an emphasis on Consumer Behaviour from the University of Guelph, and further studies at the Ontario Institute for Studies in Education of the University of Toronto.