Nikki Waldron

Helpdesk Maintenance Supervisor at Toshiba Tec Europe

Nikki Waldron has extensive experience in client services and helpdesk management, currently serving as the UKI Client Services Manager at Toshiba Global Commerce Solutions since April 2022. Prior to this role, Nikki held multiple positions at Toshiba Tec Europe from July 2011, including Helpdesk Maintenance Supervisor and Call Controller, focusing on call management, customer care, and training staff. Nikki's background includes a brief tenure as Helpdesk Maintenance Manager at Aon Hewitt, and various roles in customer service and team leadership in hospitality and retail sectors, such as Assistant Manager at The Swan Hotel and Team Leader at The Rose and Crown. Nikki's career began as a Trainee Hairdresser at Clifford Salons, showcasing a strong foundation in customer relations and business operations. Education was completed at Cavendish School, graduating in 2005.

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