Rachel Swerdloff

Rachel Swerdloff has a diverse work experience spanning various industries. Rachel is currently working as the Head of Enterprise Client Success at Total Brain, a SonderMind Company. In this role, they focus on strategic processes and procedures to support global enterprise clients, creating wellbeing programs, educational content.

Prior to their current role, Rachel co-founded Trinity House Entertainment Inc., where they aimed to spread God's glory through motivational and inspirational entertainment.

Rachel also worked at Mend Together x Cancer as the Senior Vice President, Head of Strategic Partnerships + Customer Experience, where they established national relationships with various organizations in the healthcare field.

Rachel has also held positions at Trade Coffee as the Director of Client Experience, where they played a vital role in launching the company and developing customer service strategies. At XO Group Inc., they served as the Director of National Concierge Services, Sales, and Operations at The Knot, managing sales and concierge teams and implementing various customer-oriented strategies.

In addition, Rachel worked at American Express in several roles, including Operating Vice President/Director of Customer Experience and Operations, Director of E-Commerce Customer Experience, Manager of E-Commerce Customer Experience, Manager of Strategic Planning Group, and Client Account Manager.

Rachel has also been involved with the Ethiopian Orthodox Coptic Church of North and South America, where they served as an Ambassador of Music, Arts, and Entertainment, helping to bring awareness to the church's museum through art and music.

Prior to their various roles, Rachel co-founded and served as Vice President of Top Priority Management Inc., worked as a Sales and Operations Consultant at Gilt Groupe, and as a Project Manager for Packaging and Public Relations at Carole Hochman Design Group.

Rachel Swerdloff earned a Bachelor of Arts degree in English and Business from the University at Albany, SUNY. Additionally, they attended the Academy of Oncology Nurse and Patient Navigators, though their specific degree and field of study are not provided. Rachel also pursued their interest in the performing arts, singing, dancing, and acting at Usdan Camp.