Janice Boyd

Janice Boyd has extensive experience in the call center management industry. Janice currently serves as the Chief Operations Officer at Total CollectR Virtual Collector & Debt Negotiator, where they utilize artificial intelligence to enhance the customer experience, increase cash collections, and reduce costs. Prior to this role, Janice was the Chief Executive Officer of JMB Global Services, LLC, where they provided business solutions to clients and focused on driving performance improvements and revenue growth. Janice has also held leadership positions at Professional Recovery Services, Inc., NARS Call Center Solutions, Nationwide Credit, Inc., and Alliance One, where they oversaw various aspects of sales, marketing, business development, and operations.

Janice Boyd attended York College of Pennsylvania where they pursued a degree in Business Administration and Management, with a focus on General studies. However, no specific start year or end year information is available regarding their education at this institution.