Katie Christmas serves as a Senior Account Manager at Total Media Connect and Total Media since November 2017. Previous roles include Account Manager, Senior Account Executive, and Account Executive at Total Media, along with experience as a Planning & Buying Executive at Posterscope. Early career experience includes positions at Costa Coffee as a Barista, where training in retail service and customer interaction was emphasized, and a marketing internship at MONK London. Katie Christmas holds a Bachelor of Arts degree in Spanish and Italian from Cardiff University, complemented by participation in the Concept 2015 marketing boot camp.