Glaiza Abadilla is an accomplished professional with extensive experience in client experience management and operational leadership. Currently serving as Director at GAS Multimedia Services and Client Experience Manager at Total Negotiation Group, Glaiza has a solid background in customer service, having held roles at Omega Healthcare Management Services as a Process Trainer, and at JPMorgan Chase & Co. as an Auto Loans Financial Advisor. Glaiza's earlier positions include Operations Manager at Globa Link BPO and Customer Service Representative at Telstra Powered by Teletech. Notably, Glaiza received multiple recognitions for performance excellence, including TOP Performer awards at JPMorgan Chase. Glaiza holds a Bachelor of Science in Management Accounting from the University of San Carlos.
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