Swati Kumar

Swati Kumar is an experienced IT professional currently serving as an IT Helpdesk Engineer at ClearBank since April 2023 and as a Service Desk Analyst at Totality Services since September 2018. Previously, Swati worked as a Customer Service Representative at Universal Delivery Solutions Ltd, where responsibilities included managing high volumes of customer interactions and addressing various client concerns. Earlier roles include Administrative Clerk at LS Scaffolding, focusing on administrative duties and client communication, and Project Engineer at Wipro Technologies, specializing in web application maintenance and feature development. Swati's educational background includes a Network Professional Program in Computer Systems Networking and Telecommunications from JustIT, a Master’s Degree in Computers from CGC Technical Campus, and a Bachelor’s Degree from Dev Samaj College for Women.