Merjola Bala

Director of People Operations at Total Mortgage Services

Merjola Bala has a diverse work history with experience in various HR roles. Starting in 2008, they worked as a Human Resources Assistant at Sovereign Bank while attending school full time. Merjola then became a Personal Banker (CSR) at TD Bank from October 2008 to October 2010. In 2010, they worked as a Program Assistant at Travelers EDGE while attending school full time. From January 2011 to October 2011, Merjola worked as a Recruiting Coordinator at American Express for Allegis Group Services, maximizing recruitment services success. Merjola then joined salesforce.com as an Employee Success (HR) Specialist from October 2011 to May 2015, strategically steering various HR initiatives. In 2015, they transitioned to Trinity Health Of New England, where they held two HR positions. As an HR Business Partner- Saint Mary's Health System, they managed full-cycle recruiting for a 600-employee business unit. Later, as an HR Manager- Saint Francis Healthcare Partners, they led various HR initiatives in collaboration with CEO and executive leadership. In 2019, they joined Planet Home Lending, LLC as part of the Human Resources team. Merjola then worked as a People and Culture (HR) Manager at Greenfield Global from September 2020 to May 2022. Currently, they hold the position of Director of People Operations at Total Mortgage Services, LLC starting from May 2022.

Merjola Bala has a Master's degree in Labor and Industrial Relations from the University of New Haven, which they obtained in 2017. Prior to that, they completed their undergraduate education at the University of Connecticut School of Business from 2006 to 2010, earning a degree in Business and Technology with a focus on Management. In addition to their academic qualifications, Merjola Bala possesses a certification as a Public Notary from the State of Connecticut. The specific month and year of when they obtained this certification are not provided.

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Timeline

  • Director of People Operations

    May 1, 2022 - present