Andreia Monteiro has extensive work experience in the field of CRM and project management. Andreia is currently working as a Senior CRM Analyst at TotalPass Brasil, where they are responsible for CRM analysis. Prior to this, they worked as a CRM Analyst at 123milhas, where they handled CRM activities. Andreia also has experience as a Project Manager at Pense Open and U4crypto, where they were responsible for managing projects, creating schedules, and monitoring task completion. Before entering the CRM field, Andreia worked as a Senior Marketing Analyst at Sesc em Minas Gerais, where they played a key role in implementing the Call Center service and handling statistical analysis and monitoring of targets.
Andreia Monteiro's education history includes the following:
- From 2004 to 2007, Andreia attended Centro Universitário de Belo Horizonte (UNI-BH), where they obtained a degree in Publicidade e Propaganda.
- In 2011 and 2012, Andreia pursued a Master of Business Administration (MBA) in Marketing at Centro Universitário UNA.
- From 2008 to 2009, Andreia studied at the University of Southern Queensland in a Curso Técnico Integrado program focused on Administração, Negócios e Marketing.
Additionally, Andreia has obtained various certifications:
- In January 2023, they received a certification in Planejamento Estratégico de Marketing na Era Digital from Marketing Elevation.
- In June 2022, they acquired certifications in Aprofundamento em E-mail Marketing e Automação and Aprofundamento em SEO from RD Station.
- Also in June 2022, Andreia obtained a certification in CRM Marketing from EBAC - Escola Britânica de Artes Criativas e Tecnologia.
- In May 2022, they completed a certification in Fundamentos do Inbound Marketing para Analistas from RD Station.
- In December 2020, Andreia received a certification in Imersão 8Ps from WEBLIV.
- In August 2015, they completed a Curso completo de Fotografia at Escola de Imagem.
- In December 2008, Andreia obtained a Cambridge English certification from Shafston International College.
- In July 2021, they earned certifications in Inbound Marketing and Marketing de Conteúdo from Rock Content.
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