Alejandro Magos is currently the Director de ITSM at Totalplay, a position held since 2016, where they lead the design, development, and support of applications while optimizing processes for operational efficiency. With over 16 years of experience in consulting and research, Alejandro has contributed to competitive intelligence projects across financial services, consumer sectors, and technology. They have also served as a part-time professor at UTECA and possess multiple advanced degrees, including a Doctor of Philosophy in Strategic Planning and Information Technology. Alejandro continues to expand their expertise through a current specialization in Data Science at the University of Chicago.
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