James da Cunha

James Da Cunha is an experienced Service Desk Manager currently at Tottenham Hotspur Football Club since June 2018, following a role as Service Delivery Manager at 4finance from August 2015 to May 2018. At 4finance, James contributed to service management and continuous service improvement across various countries, facilitating service review meetings with key stakeholders. Prior to that, James was the Service Delivery Lead at The Football Association from August 2007 to July 2015, where management of a performance-driven support team focused on achieving business SLAs was a key responsibility. James holds a Bachelor of Science degree in Information Technology from London South Bank University, earned from 2000 to 2004.