Monica Eiras Melo

Monica Eiras Melo is an accomplished product leader with extensive experience in the tech industry, currently serving as Product Director and Business Group Leader at TOTVS since April 2025, where Monica oversees the RD Station Conversas product, driving strategy, operations, and team leadership for this rapidly growing SaaS B2B solution. Prior to this role, Monica spent nearly nine years at RD Station, progressing through various product management positions and playing a pivotal role in shaping product-market fit, product-led growth strategies, and customer success initiatives. Monica began a professional journey with a solid foundation in business administration, ultimately obtaining an MBA with a focus on organizational leadership, complemented by an international English proficiency experience.