Richard Bowen

Richard Bowen is a seasoned technology management specialist with extensive experience in system engineering and technical support. Currently employed at TouchPoint Networks since September 2021, Richard previously served as a senior system engineer at Partnered Solutions IT from August 2016 to August 2021, where responsibilities included managing systems and infrastructure, ensuring availability, and maintaining security protocols. Prior to that, Richard worked at Symantec in various technical support roles from August 2006 to November 2015, including advanced support engineering and partner technical account management, excelling in case management and resolution while maintaining high performance metrics.