Claudio Olivieira

Customer Service Representative Worldwide Markets at Tover

Claudio Oliveira's work experience includes the following:

- Tover: Claudio worked as a Customer Service Representative Worldwide Markets from January 2021 to the present. Claudio coordinated deliveries and installations of the Tovertafel on a global scale and was responsible for improving the operational process.

- Active Cues: From October 2016 to December 2020, Claudio worked as a Training and Customer Service Representative. Claudio was responsible for coordinating installations of the Tovertafel and providing instructions to customers. Claudio also contributed to other areas of the company as needed.

- Iron Mountain: Claudio held various customer service roles at Iron Mountain. Claudio was a Customer Care Representative from December 2015 to September 2016, a Customer Service Representative from October 2013 to December 2015, and a Customer Service Representative via Manpower from October 2013 to January 2014.

- CityRent: From January 2013 to October 2013, Claudio worked as a Customer Service Representative. Claudio handled customer orders, both over the phone and through email, and input them into the company's intranet system.

- ICO Projects: Claudio worked as a Project Assistant from April 2012 to December 2012. Claudio was responsible for handling customer orders as a rental agent at inbound locations of Renault and Volvo.

- Achilles Brandstoffen Maatschappij B.V.: From September 2006 to March 2012, Claudio held the position of Senior Sales Representative in the Operations department. Claudio maintained contact with suppliers, managed inventory, and prepared daily financial statements.

- Europcar: Claudio worked as a Customer Service Representative from August 2001 to September 2006.

- MORPH Research: Claudio had two internships at MORPH Research in 2004.

Overall, Claudio Oliveira has gained extensive experience in customer service and operations roles throughout their career.

Claudio Oliveira obtained their mid-school degree from St. Montfort College in 1996. Subsequently, they attended Einstein Lyceum in Hoogvliet Rotterdam from 1996 to 1999, achieving VWO. After completing their VWO, Claudio enrolled at Leiden University in 1999, where they pursued a Bachelor's degree in Psychology, which they completed in 2011. During their time at Leiden University, they also studied Social and Organizational Psychology. In 2011, Claudio Oliveira returned to Leiden University for further studies, earning a Bachelor's degree in Social and Organizational Psychology.

Links

Previous companies

Iron Mountain logo
Europcar Mobility Group logo

Timeline

  • Customer Service Representative Worldwide Markets

    January, 2021 - present

  • Training and Customer Service Representative at Active Cues

    October, 2016