Janice Huijsman-Dorett has 29 years of work experience, starting in 1993 as an EDP Assistant/Marketing Assistant at M. B. Melwani where they handled marketing reports, hardware, software, and training for new sales staff.
From 1998 to 2001, they served as a Senior Account Manager at ACL Services (Singapore), acting as the primary contact for customers in the Communication, Transportation, and Utility Industries, providing data analysis solutions and overseeing sales and marketing plans.
At Terrapinn from 2001 to 2003, Janice worked as a Senior Manager in Delegate Sales, re-structuring the telesales team and collaborating with various group general managers to market B2B media events.
From 2003 to 2004, they were a Corporate Sales Representative at Mercury Interactive, responsible for representing the company in South Asia and achieving sales targets for application management services.
Janice joined Forrester Research in 2005 and held multiple roles. As a Sponsorship Manager, they built a network of contacts and exceeded sales targets in EMEA from 2005 to 2010. Janice then became an Account Executive responsible for Dutch markets focusing on IT professionals from 2011 to 2012. Janice subsequently served as a Team Leader for Sponsorships before taking on the role of Global Manager of Sponsorship Operations from 2013 to 2018. During their time at Forrester, they supported technology vendor clients, facilitated sales enablement efforts, and engaged with C-level executives and marketing professionals.
Most recently, Janice's work experience includes being a Project Manager from 2019 to 2022 and their current position as a Customer Success Manager at Tover, where they are responsible for executing the customer success strategy, driving customer loyalty, generating revenue, increasing product adoption, and ensuring customers achieve optimal value in their investments. Tover aims to create a more caring and inclusive world for people with cognitive impairments.
Janice Huijsman-Dorett has a Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from RMIT University. Janice completed this degree at an unknown time. Janice also holds a Diploma in Business Administration - Marketing, which they obtained from Singapore Polytechnic between 1993 and 1997. Additionally, it is mentioned that they have some association with the Association of Accounting, but no specific degree or field of study is provided.
December, 2022 - present
Global Head, Customer Enablement: Services Sales And Delivery at ACCELQ
VP, Client Success & Implementations at Passport
Chief Customer Officer at Apprentice.io
Chief Customer Officer at Bloomerang
Chief Ecommerce Channels Officer at Spreetail
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