Scott Parker

Scott Parker is a seasoned professional in customer experience and business transformation, currently serving as Customer Experience Owner at Tower Insurance since May 2022. Prior to this role, Scott held several positions at Sky New Zealand, including Lead Product Owner, where the focus was on enhancing customer journeys for Broadband services, and at Chorus NZ Limited, serving as Transformation Lead and Service Design Manager, emphasizing customer-centric solutions and operational efficiency. Scott's career began at Telecom New Zealand as a Business Implementation Manager and at Yorkshire Water as a Project Manager/Business Analyst, employing structured project management methodologies. Academic background includes A-levels in Sociology, Geography, General Studies, and Geology from Rhodesway Upper School.