Kelly Dolan has a diverse work experience in various roles and industries. Kelly is currently working as the Director of Health and Human Services at the Town of Lancaster. Prior to this, they served as the Vice President of Family & Resident Services at the Worcester Housing Authority from 2019 to 2022. From 2015 to 2020, Kelly worked as the Director of Program Management at the Valley Opportunity Council. Kelly also held the position of Senior Operations Director at the YMCA of the USA from 2018 to 2019. Earlier in their career, they worked as the Campus Director at Marinello School of Beauty and as the Director of Student Services at Lincoln Technical Institute.
Kelly Dolan's education history includes a Bachelor of Arts degree in Journalism/Women's Studies from UMASS - Amherst, which they obtained from 2003 to 2006. Kelly is currently pursuing a Master's in Public Administration (MPA) in Senior Leadership at Clark University, with an expected completion in 2023.
In addition to their formal education, Kelly Dolan has earned several certifications. These include a Social Media Marketing: Strategy and Optimization certification from LinkedIn, obtained in August 2023, and an Adult Mental Health First Aid certification from the National Council for Mental Wellbeing, obtained in June 2023. Kelly also holds certifications in Coaching and Developing Employees, Leading Projects, Problem Solving Techniques, Finance for Non-Financial Managers, IT Service Desk Careers and Certifications: First Steps, Data Analytics for Business Professionals, Confronting Bias: Thriving Across Our Differences, Excel: Analytics Tips, How to Be More Strategic in Six Steps, How to Be an Inclusive Leader, Diversity, Inclusion, and Belonging, and Learning Public Data Sets, all obtained through LinkedIn. Additionally, they hold a Six Sigma Black Belt Certification – Level I from the Management and Strategy Institute, which they obtained in September 2019.
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