Amanda Hastings

Senior Director, Technical Program Delivery & Enablement at TPG TeleManagement

Amanda Hastings is a seasoned professional with extensive experience in health plan client management and analytics. Currently serving as a Process Innovation Leader IV at TPG, Inc., Amanda oversees a multi-million dollar portfolio, providing strategic insights to enhance member transactions and experiences. Previously, as Manager of Client Analytics at Decision Point, Amanda leveraged predictive datasets to improve member care and drive client retention. Amanda's career also includes significant contributions at Centene Corporation in predictive analytics and data science, alongside earlier roles in regulatory affairs and compliance. Amanda holds a Master of Science in Health Law from Nova Southeastern University and a Bachelor of Arts in British and American Literature from the University of South Florida.

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Mattapoisett, United States

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TPG TeleManagement

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TPG TeleManagement provides products and services to our Fortune 500 clients, driving business performance through improved customer experience and risk mitigation. We evaluate and analyze call/chat/email interactions to unlock key behavioral and procedural drivers of sales, retention and service while creating satisfied customers.


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201-500

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