TPG TeleManagement
Dr. Kenneth Lang excels in analyzing large data sets to identify business opportunities and lead improvements. With a background in sales, education, and facilities analysis, Kenneth has experience in various industries, from retail to education. Their strong ability to forecast, develop improvement plans, and drive people improvement through training, make him a valuable asset to any organization.
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TPG TeleManagement
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TPG TeleManagement provides products and services to our Fortune 500 clients, driving business performance through improved customer experience and risk mitigation. We evaluate and analyze call/chat/email interactions to unlock key behavioral and procedural drivers of sales, retention and service while creating satisfied customers.