TPG TeleManagement
Rakin K. is currently employed as a Data Analyst I at TPG, Inc. since August 2021, with previous experience as a Behavioral Science Analyst II and I, contributing to the scoring of client interactions and utilizing software such as Salesforce. Prior experience includes roles as a Pharmacy Technician and Customer Service Associate at Walgreens, where responsibilities included processing prescriptions and customer transactions, as well as positions as a Physical Therapy Technician and Student Researcher at various organizations. Rakin K. is pursuing a Master of Business Administration at The University of Alabama in Huntsville, following a Bachelor of Science in Kinesiology and Exercise Science from the same institution.
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TPG TeleManagement
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TPG TeleManagement provides products and services to our Fortune 500 clients, driving business performance through improved customer experience and risk mitigation. We evaluate and analyze call/chat/email interactions to unlock key behavioral and procedural drivers of sales, retention and service while creating satisfied customers.