Logan Monaco

Logan Monaco is an experienced professional in user experience research and design strategy, currently serving as Associate Director of Experience Strategy, Insights & Innovation at TPN, where leadership encompasses end-to-end experience research and product management for high-profile clients. As Principal Consultant and Service Design Strategist at Climbing Enterprise Consulting, Logan specializes in experience management for climbing gym startups, while also founding Clevermind to focus on user-centered service and experience design. Previous roles include Director of Experience UX CX XA at Oso Climbing Gyms, where transformative community experiences were architected, and General Manager at Exposure Rock Climbing, with significant achievements in membership growth and operational management. Logan holds a Master of Science in Industrial and Organizational Psychology from The University of Texas at Arlington and a Bachelor of Science in Psychology from The University of Texas at Dallas. Skills encompass user interface design, interaction design, and design thinking, utilizing tools such as Figma and Photoshop.