Leo Brown

Leo Brown has a diverse range of work experience. Leo started their professional career at Pacific Center for Human Growth in 2010, where they served as a Volunteer Manager for six years. In this role, Leo was responsible for overseeing the operations department, including staffing and volunteer organization. Leo also recruited volunteers and scheduled meetings and training sessions.

In 2017, Leo joined Ronald McDonald House Charities as a Volunteer Manager. Here, they managed volunteer activities, supervised programs, and coordinated events to support families. Leo also conducted interviews and onboarding processes for new volunteers.

Leo then transitioned to Chairish in 2018, where they worked as a Customer Success Specialist. In this role, they focused on maintaining customer satisfaction and building relationships with clients through various communication channels. Leo utilized their extensive platform knowledge to provide support, resolve issues, and assist with administrative functions.

In 2022, Leo joined PocketSuite as the Manager of Customer Support Services. Here, they played a crucial role in providing support to customers onboard and utilize the PocketSuite platform for their businesses. Leo built out processes to scale the support operations and acted as a product expert to address customer inquiries.

Leo's most recent position is with Trace One, where they serve as a Customer & Product Support Expert starting in 2023. Further details about this role are not provided.

Throughout their work experience, Leo has demonstrated strong customer service skills, attention to detail, and the ability to effectively manage and collaborate with volunteers.

Leo Brown attended California State University - East Bay from 2006 to 2010, where they earned a Bachelor of Arts degree in Sociology.