The Customer Success and Support team at Trace One is dedicated to ensuring customer satisfaction and successful adoption of their SaaS e-collaborative platform for private label quality management. The team assists clients through onboarding, provides ongoing support, addresses product-related issues, and ensures regulatory compliance. They work collaboratively to enhance client experience, promote product usage, and drive overall customer success within the retail market space.
Amandine Gauduchon
Coordinatrice Onboarding
Ana Palacios Macedo
Customer Success Manager
Charles Thomé
Customer Success Manager
Christelle Roux
Onboarding Specialist
Elena Tatarasanu
Team Lead - Product Support Sp...
Francisco Díaz Garcí...
Service Manager - Professional...
Leo Brown
Customer & Product Support Exp...
Oussama Absi
Product Lifecycle Management C...
William Conrad Bekol...
Product Support Engineer
Xavier Escudier
Head Of Customer Support
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