Frederick Neidhardt

Frederick Neidhardt has a diverse work experience spanning various roles in IT support and customer service. Frederick began their career at Starbucks Coffee Company as a Shift Supervisor, handling day-to-day operations and training. Frederick then transitioned to Apple Retail, where they served as a Genius and a Family Room Specialist, providing front-line customer support and performing repairs. Later, they worked at Carbonite as a Senior Technical Support Engineer, monitoring their team's performance and collaborating with engineers and developers to improve products. At Vertex Pharmaceuticals, they worked as a Senior Technical Support Specialist, and at Bottomline Technologies, they held the position of Service Desk Team Lead, acting as a senior technical support resource. Neidhardt also worked at Zipcar as a System Administrator, where they improved security protocols and streamlined the macOS deployment process. Currently, they are working at TraceLink as an IT Systems Specialist, focusing on macOS.

Frederick Neidhardt has a diverse education history. In 2000, they began their studies at Salem State University, where they attended for three years until 2003. Unfortunately, the available information does not specify the degree or field of study Frederick pursued during their time at Salem State University.

Years later, in 2010, Frederick enrolled in Northern Essex Community College, where they studied for a year. The information provided does not mention the degree or field of study they pursued at this institution.

Aside from their formal education, Frederick has also obtained several certifications. In February 2021, they became a Jamf Certified Tech, followed by achieving the Jamf Certified Admin certification in August 2022. The precise details regarding the Apple Certified Support Professional 10.11 certification and CCT certification are not provided.

Overall, Frederick Neidhardt's education includes attending Salem State University from 2000 to 2003 and later Northern Essex Community College in 2010. Additionally, they have obtained certifications in the field of technology, including Jamf Certified Admin and Jamf Certified Tech.