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David C.

Customer Experience Lead at TracFone Wireless, Inc.

David C. is an experienced professional currently serving as the Product Development Sr Manager at Verizon since April 2024, focusing on Value Added Services for Verizon Value Brands. David has been with TracFone Wireless since October 2007, holding various roles including Customer Experience Lead, where initiatives were led to enhance customer-centric competencies and actions based on voice of the customer insights. Previous positions at TracFone included Sr. Business Manager for SIMple Mobile, Sr. Manager for International Long Distance, and Product Manager for Airtime & POSA, each contributing to revenue management, customer retention, and product production. David's initial experience at Florida Power & Light Company included roles as a System Improvement Engineer and Electrical Engineer Intern, focused on process improvements in power plant operations. David holds degrees in Electrical Engineering from Florida International University and Ingeniería Electrónica from Universidad del Norte.

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