Monique Oliveira is a knowledgeable professional with extensive experience in customer support and project management within various sectors. Currently serving as a Customer Support Specialist at LeadIQ, Monique previously worked as a Customer Success Specialist in healthcare at TrackTraceRX Brasil, focusing on project management and customer satisfaction. Previous roles include Analyst of Customer Success at techtools health, where Monique provided efficient customer service and support, and a pivotal position at RankMyAPP handling social media project management and quality control of customer interactions. Monique holds a Bachelor's degree in Social Communication with a specialization in Advertising and Propaganda from FAPCOM, further enriching a solid background in customer relations and operational excellence.
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