Gemma Bunting

Gemma Bunting currently serves as the Senior Director of Sales Enablement and Customer Success and Global Head of Customer Success at Omdia since January 2020. Prior to this, Gemma held multiple roles at Ovum from July 2014 to January 2020, including Head of Customer Success, Head of Client Services & Experience, and Customer Experience Manager, focusing on managing customer experience across premium product services. Gemma also worked at Informa Telecoms & Media from January 2011 to July 2014 as Customer Experience Manager and Client Support Manager, and began the career as a Senior Research Analyst at Informa Telecoms and Media from November 2004 to April 2011. Gemma Bunting holds a degree in Russian with Central and Eastern European studies from Durham University, completed in 2004.