Eva Casado de Amezua

VP Operations at Trail Games AB

Eva Casado de Amezua has a diverse work experience spanning various roles and industries. Eva is currently serving as the VP Operations at Pley, where they lead legal, finance, HR, and corporate governance functions. Additionally, they collaborate with the VP of Product to drive player support.

Before joining Pley, Eva worked at HelloFresh as an Associate Director of Product, Portfolio Management. In this role, they focused on the growth and strategic alignment of the consumer division. Eva supported the leadership team and CEO in optimizing team performance and maximizing ROI through strategic planning, workforce planning, and operational governance.

Eva also served as an Operations Strategy Advisor at Proposales, where they provided guidance to the CEO, HR, and sales teams in building a scalable and efficient organization. Eva'sareas of expertise included role definition, performance assessment, sales and customer success collaboration, and hiring practices.

Prior to that, Eva held multiple roles at Microsoft. Eva worked as a Principal Program Manager, EMEA Lead, where they led a team of program managers across various countries. Eva also played a key role in ideating, building, and launching Microsoft LearnTV. Eva was responsible for coordinating mission control and ensuring alignment with organizational objectives.

At Typeform.com, Eva served as the Chief of Staff for Technology, reporting to the CTO. Eva was a member of the go-to-market strategy team and managed the engineering budget, cost auditing, and compliance with systems architecture vision. Eva was also involved in launching the Developer Platform and Partner Program.

Before their time at Typeform.com, Eva held various roles at the company, including Developer Relations Manager, Director of Customer Support, Head of Support, Head of Success, and Social Media Coordinator. In these positions, they played a pivotal role in shaping customer support services, driving user engagement, and crisis management processes. Eva was instrumental in the early stages of building the customer success area within the company.

Eva's earlier work experience includes lecturing at Universitat Oberta de Catalunya, where they taught multimedia courses and designed syllabi for bachelor's and master's theses. Eva also co-founded GDSK S.L., a GIS technology company where they worked as a co-founder and client app developer. Furthermore, they served as the Head of Digital at KO Edita S.L.

Overall, Eva Casado de Amezua has a strong background in operations, strategy, product management, customer support, and leadership. Eva'sexperience spans across various sectors and they have a proven track record of driving organizational success and implementing scalable and efficient processes.

Eva Casado de Amezua holds a Bachelor's degree in Multimedia from the Universitat Oberta de Catalunya, which was obtained by the year 2011. In addition, Eva has obtained a certification in "Culture of Services: New Perspective on Customer Relations" from edX, with no specific information given regarding the month or year of completion.

Links

Previous companies

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Timeline

  • VP Operations

    August, 2022 - present