Elearning Assistant

Training The Street (TTS) is the world’s leading provider of instructor-led courses in accounting, financial statement analysis, financial modeling and corporate valuation training to Wall Street investment banks, business schools, colleges & universities, and individuals staring a career in finance. We have a deep field of expert instructors and extensive practical experience.

Description:

The eLearning assistant role at Training The Street (TTS) is responsible for assisting in tasks, projects, and support related to the LMS, materials warehouse, and student help desk.  

The LMS and e-learning technologies are important parts of TTS’s growth plan.  As e-learning is a constantly changing segment, the ideal candidate for this position is someone that is comfortable working in a fast-paced environment, finds innovation exciting, and understands that the end user is the ultimate customer. 

Responsibilities:

• Assist in day-to-day activities within the LMS including course and user management
• Liaise with students, clients and instructors from all over the world, sometimes outside of standard working hours
• Resolving technical support requests from both internal and external users
• Work in array of different internal systems – CRM (Salesforce), Microsoft Suite, cloud storage platform, etc.
• Assist with other materials based ad hoc responsibilities