FL

Felecia Lawrence

Customer Success Manager at Trakstar

Felecia Lawrence has a diverse work experience spanning various industries. Felecia is currently working as a Customer Success Manager at Trakstar, Inc., where they started in April 2021. Prior to this, Felecia worked at CMS Communications as a Cloud Services Manager from July 2018 to April 2021. Felecia also held the position of Inside Sales Executive at CMS Communications from July 2017 to July 2018.

Before joining CMS Communications, Felecia worked at STL Communications, Inc. as a Sales Representative from October 2015 to July 2017. Finally, they have experience as a Customer Service Representative for Imperial at PAi INC. - Paramount Apparel International from June 2013 to October 2015. Felecia's responsibilities in this role included providing support to outside sales representatives, customer service sales, pricing, inventory merchandising, order processing, and data entry.

Felecia Lawrence holds a Bachelor's degree in Professional Studies with a Minor in Psychology from Missouri Baptist University. Felecia also obtained an Associate of Arts (A.A.) degree in Secondary Education and Teaching from East Central College. Prior to their college education, they earned a High School Diploma from Bourbon High School.

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Timeline

  • Customer Success Manager

    April, 2021 - present