Krunal Dalal

Krunal Dalal is an accomplished professional with extensive experience in account management and client services. Currently serving as the Director of Account Management & Client Services at TransFi since August 2024, Krunal previously held various roles at Nium from September 2019 to August 2024, including Manager of Institutional Client Services and Customer Success Manager. Earlier experience includes positions at SS&C Technologies as an Investor Relations Specialist and at Aditya Birla Money MyUniverse as a grievance management executive, where responsibilities spanned product development, IT development, customer service, sales, and performance management. Additional roles include Customer Service Representative at Art India Synthetics and Client Service Representative at Ideas Unlimited. Krunal holds a Master of Business Administration in International Business from Sikkim Manipal University and a company secretary qualification from the Institute of Company Secretaries of India.