Jacob Fullhart, MBA

Jacob Fullhart, MBA has over 15 years of experience in customer success and operations roles. Jacob is currently the Director of Customer Success - Operations at TransACT Communications, LLC since March 2023. Prior to this, they served as the Director of Customer Success at Coursedog from March 2021 to September 2022. From September 2020 to March 2021, they worked as the Director of Customer Support at Finexio. Jacob also has experience working at DIGARC, where they held the positions of Director - Implementations from June 2018 to March 2020 and Director - Client Success from February 2017 to June 2018. Jacob began their career at Qgiv as a Customer Success Manager from January 2014 to February 2017. Jacob Fullhart started their professional journey as an Implementation Consultant at DIGARC from September 2008 to January 2014.

Jacob Fullhart, MBA completed their Master of Business Administration (MBA) degree at Florida Southern College from 2018 to 2021. Jacob also attended the ZHAW School of Management and Law in 2019 for the International Business Immersion Program. Prior to their MBA, Jacob earned a Bachelor of Science (B.S.) degree in Business Information Systems from Saint Leo University.

In terms of certifications, Jacob obtained a Six Sigma Yellow Belt certification from Florida Southern College in March 2021.