Transamerica
Michael Mulholland is an experienced Intelligent Automation Analyst at Transamerica since March 2020, specializing in task automation through various tools such as AI, Power Platform, Alteryx, and Tableau. Previously, as a Customer Care Supervisor, Michael managed a team of 12 agents and conducted analytical evaluations during user acceptance testing. Prior experience includes a Supervisor role at GEICO, focusing on training and development to enhance operational efficiency, and a progression through roles at GoDaddy that culminated in Hosting Support Sales Supervisor, where Michael led team performance, recruitment, and established operational targets. Michael holds a Bachelor’s Degree in Psychology and Philosophy from Cornell College.
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