Ahmed Abdel Moaty

Ahmed Abdel Moaty is an experienced professional in client account leadership and business operations, currently serving as the Global Client Account Lead and Business Operations Manager at Transcom since February 2023. Prior to this role, Ahmed managed the Customer Relationship Management unit at Shezlong, focusing on performance standards and data quality. With extensive experience in operations management at Raya CX and Teleperformance Egypt, Ahmed has developed teams, set performance targets, and implemented strategies for operational improvement. Ahmed began his career in customer support at Sirius XM Radio Inc. and holds a Bachelor's degree in Information Systems from Ain Shams University.