Alexander Sizemore

Alexander Sizemore has extensive experience in technical support roles, currently serving as the Tier 2 Technical Support Team Manager at Transcom since October 2019, where responsibilities include monitoring escalation tickets and overseeing quality assurance. Prior positions at Transcom include managing the Tier 1 Technical Support Team and mentoring as a Subject Matter Expert for iOS and MacOS. Alexander's previous roles also include Tier 2 iOS Technical Support Advisor at Kelly and Customer Support Representative at SYKES, providing advanced technical assistance and managing customer escalations. A background in media production further complements Alexander’s skill set. Currently pursuing an Associate's degree in Nursing at Galen College of Nursing, Alexander also holds a Bachelor of Science in Information Technology & Networking from DeVry University and an Associate of Applied Science in Computers & Information Technology from Hazard Community and Technical College.