Christer Karlsson

Christer Karlsson has over two decades of experience in client service and account management, currently serving as a Client Service Delivery Manager at Transcom since September 2011. In this role, Christer holds full profit and loss responsibility for an account generating 400 MSEK in annual revenue, focusing on budget management and risk assessment while strategically consolidating operations. Previous positions include Country Account Manager at Transcom, where Christer rebuilt client relationships, and roles at Teleperformance as Strategic Account Manager and Program Manager, contributing to significant business expansion and office establishment across EMEA. Start-up experience includes leading a telesales team at Bite, where Christer trained new sales agents and opened a new office. Christer holds a degree in Electro Engineering from KTH Royal Institute of Technology.