Muhammed Awad

Training Lead

Muhammed Awad is an accomplished training professional with significant experience in corporate training and development. Currently serving as Training Lead and Corporate Trainer at Transcom since February 2023, Awad has previously held the position of Trainer at Teleperformance from April 2020 to February 2022. Prior experience includes working as a UK Complaints Agent at Vodafone from December 2017 to December 2019, where Awad specialized as a subject matter expert in handling complaints and managing repetitive caller inquiries. Awad holds a Bachelor's degree in Business/Commerce from Ain Shams University, earned between 2017 and 2021.

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