Paul Lopes

Paul Lopes has extensive work experience in the transportation industry. Paul currently holds the position of Operations Director at Transdev Canada, where they are responsible for developing and implementing Operations and Maintenance strategies. Paul also leads a team to provide clients with efficient and reliable services.

Prior to their current role, Paul worked at the Toronto Transit Commission (TTC) for over three decades. Paul held various managerial positions, including Manager of Streetcar Transportation and Manager of Stations. In these roles, they focused on improving customer experience, safety, and satisfaction. Paul also led a program aimed at leveraging technological and business process changes to enhance customer service.

Overall, Paul has a strong background in managing transportation operations, developing strategies, and improving customer service in the industry.

Paul Lopes has a Bachelor's Degree in Business/Commerce from York University. Additionally, they hold a Certificate in Human Resources Management from the same institution. In terms of certifications, Paul obtained a Project Management Professional (PMP)® certification from the Project Management Institute in November 2020. Paul also has the designation of a Certified Human Resources Leader from HRPA - Human Resources Professionals Association and is a Certified Payroll Manager from The Canadian Payroll Association.