Maria Eduarda Serrano Pires

Maria Eduarda Serrano Pires has been working in the customer service industry since 2021. In 2021, they began working at Paylivre as an Agente de Tech Support B2B and an Agente de suporte ao cliente. In 2022, they began working at Transfero Group as a Customer Service Analyst B2B Junior.

Maria Eduarda Serrano Pires has been pursuing a Bachelor's degree in Chemical Engineering at the Universidade Estadual do Oeste do Paraná since 2017. In addition, they have obtained a number of certifications from Alura, EF Standard English Test (EF SET), Udemy, Be Academy, and DevMedia, including Customer Success: Cultura Centrada em Cliente (2023), OKR: Direcionando Seu Negócio para Resultados (2023), Quality Assurance: Plano de Testes e Gestão de Bugs (2022), EF Standard English Test (2022), Procedures SQL: Executando Código no MySQL (2022), Comandos DML: Manipulação de Dados com MySQL (2022), Consultas SQL: Avançando no SQL com MySQL (2022), SQL com MySQL: Manipule e Consulte Dados (2022), Testes Automáticos + Curso Completo de Teste de Software (2022), Aquecendo os Motores (2022), Certificado de Autoridade: Programação (2021), and O que é HTML? (2021).