Paula Novak

Paula Novak is a seasoned Customer Support Agent Senior at transferz since May 2018, specializing in personalized complaint resolution, communication with customers and partners, and managing bookings, cancellations, and reimbursements. In addition to this role, Paula has worked as a Freelance Recruiter since January 2016 and previously served as a Drawing/Painting Workshop Assistant at La Glorieta from April 2018 to November 2018, where responsibilities included fee collection and class assistance. Earlier experience includes serving as a Personal Assistant and Receptionist at Grupo Ziel Salud Mental from July 2014 to July 2015, managing billing for mental health professionals. Paula holds an education from Universidad Nacional de Córdoba, completed between 2011 and 2017.