Lauren Shirley is an experienced Applications Specialist at Transfinder since April 2022, having previously held multiple roles at Apple from November 2009 to April 2022, including Creative Pro and People Operations Planner. At Apple, Lauren excelled in providing technical support across 34 countries, achieving a customer satisfaction score above 90%, and successfully upgraded in-store equipment to enhance transaction efficiency. With a background in training and mentoring, Lauren fostered personal relationships with customers and contributed to high satisfaction ratings. Prior experience as a Color Guard Technician at Paschal High School involved designing and teaching choreography. Lauren holds a Bachelor of Science in Film-Television-Digital Media from Texas Christian University, earned in 2012, and graduated summa cum laude from Southwest High School in 2008.